Transparent Policy Language
Hamara privacy policy Urdu mein likha hai, sirf English mein nahi. Aap samajh saken ke aapka data kahan jaata hai.
LEGAL REFERENCE
kc1 par Aapke Goppaniyet Ki Suraksha
Jab aap kc1 par account kholte hain, aapka nisfi maloomat (JazzCash, Easypaisa, ya kisi bhi payment ka naam) sirkari qanoon ke tahat mehfooz rehta hai. Hum samajhte hain...
Encryption-based Account SecurityJazzCash aur Easypaisa ke Safe LinksSadaPay & Raast Transactions LoggedPakistan ke Local Laws Mein Paband
Hamara Privacy Policy aur Supported Ilaqon ke Niyam
kc1 Pakistan mein kaam karta hai jahan local laws ijazat deti hain. Jab aap hamari site par aate hain, hum aapka IP address, browser ki information, aur account activity ko record karte hain — yeh sab aapke account ko mehfooz rakhne ke liye zaroori hai. Agar aap JazzCash ya Easypaisa se deposit karte hain, to woh payment data hamara third-party processor handle
karta hai, jo alag se encryption mein rakhta hai. Aapka withdrawal request jo SadaPay ya Raast ke zariye aata hai, us par bhi sama suraksha lagti hai. Hum kabhi bhi aapki goppani maloomat ko bina ijazat ke doosri jagah nahi bechte.
Service ki dastiyabi jurisdiction par depend karti hai. Access se pehle local qanoon check karna user ki zimmedari hai.
SUAAL YA SHIKAYAT
Hamse Apna Concern Share Karein
Agar aapko lagta hai ke aapka data mehfooz nahi hai ya koi galat baat kc1 par ho rahi hai, to hum suno ge. Aapke pas teen raasten hain hamse rabta karne ke liye — email, in-app message, ya live chat. Hamara team Pakistan mein kaam karta hai aur aapke sawaal ka jawaab 24 ghanton mein dene ki koshish karta hai.
Team online
Email Support
[email protected] par apni privacy concern likhe. Hum 24 hours ke andar reply karengy.
In-App Message
Apke account settings mein ek 'Help' section hai. Wahan direct message bhejen aur hum dekhengy.
Live Chat
Site par bottom-right mein live chat icon hai. Siddhi baat karein aur fauran jawaab paaen.
BHAROSA KA BUNYAD
Kyon Hum Privacy Ko Seriously Lete Hain
kc1 ka pura system encryption par chalta hai — jab aap JazzCash ya Easypaisa se login karte hain to woh direct hamara server tak jaata hai, kisi bhi middle mein nahi. Hamara...
Encryption Standard
HTTPS SHA-256 aur AES-256 encryption har transaction par lagti hai.
Payment Partner Vetting
JazzCash, Easypaisa, SadaPay aur Raast — sab local banks se verified hain.
No Third-Party Sharing
Aapka account data sirf kc1 aur aapka payment bank tak jaata hai, doosri jagah nahi.
Device Recognition
Har naya device se login par extra verification hota hai jisse fraud rok saken.
Data Retention Policy
Account band karne ke baad 90 din mein sab data delete ho jaata hai.
Regular Security Audits
Quarterly checks karte hain ke koi vulnerability to nahi aur sab qanoon follow ho rahe hain.
HAMARA APPROACH
Kya Banata Hai kc1 Ko Alag
Local Payment Integration
JazzCash, Easypaisa, SadaPay aur Raast — yeh sab Pakistani payment methods hain aur hum unke liye sab qanoon follow karte hain.
No Cookie Tracking for Marketing
Hum aapke browsing ko track nahi karte taaki aapko ads dikha saken. Sirf account security ke liye data use hota hai.
Account Deletion in 90 Days
Agar aap account band kar den, to 90 din baad sab nissi information hamara server se hata diya jaata hai.
Pakistan-Based Support
Hamara support team Pakistan mein hi baithta hai, to sab kuch local samajhte hain aur Urdu mein baat kar sakte hain.
No Selling of Data
Aapka account data, JazzCash deposit history, ya withdrawal record kabhi bhi kissi advertiser ko nahi becha jaata.
Emergency Access Suspension
Agar hume koi suspicious activity dikhae, to hum fauran aapka account ko lock kar sakte hain aur aapko inform karte hain.
kc1 par Privacy ke Naam Par Kya Mil Raha Hai
Jab aap kc1 par hote ho, to aapke account settings mein ek 'Privacy Controls' section dikh jaata hai. Wahan se aap choose kar sakte ho ke...
Profile Visibility Toggle
Apna profile ko public ya private rakh sakte hain, taake sirf aap aur kc1 ko aapka balance dikhey.
Notification Preferences
JazzCash deposit confirm hone par aapko email, SMS ya in-app message — jo chahiye woh choose karein.
Login History View
Account mein jaake dekh sakte ho ke kis device aur kis time par login hua, agar suspicious kuch ho to fauran change password de sakte ho.
Two-Factor Authentication
Easypaisa ya SadaPay se login karte waqt ek OTP aapke phone par aayega, extra security ke liye.
Data Download Option
Account settings se aap apna sab data download kar sakte ho — deposit history, withdrawals, sab kuch ek file mein.
Permanent Deletion Request
Agar account band karna hai to 'Close Account' button daba do aur 90 din mein hamara system sab delete kar dega.
Privacy Policy ke Bare Mein Puche Jane Wale Sawal
Nahi. Aapka JazzCash ya Easypaisa account number sirf encrypted form mein hamara paas stored rehta hai. Hum iska use sirf aapke deposit ko confirm karne ke liye karte hain. Hum kabhi bhi isko advertiser ya dusri company ko nahi bechte ya share nahi karte.
Haan, kyunke hum two-factor authentication use karte hain. Agar koi galat device se login try karey, to hume pata chal jayega aur aapko alert milega. Aap fauran password change kar sakte ho aur hamara support team 24 hours active rehta hai.
30 din tak. Iska matlab aap apne last 30 din ke withdrawals dekh sakte ho account mein. Jyada purana transaction hata diya jaata hai, lekin aapke records hamara backup server par 90 din tak mehfooz rehte hain.
Nahi. Hum tracking pixels ya cookies nahi lagate. Jab aap kc1 par hote ho, to sirf aapke account aur security ke liye data rakhte hain. Aapke browsing history kisi advertiser ko nahi dete.
Fauran [email protected] par email karo ya in-app chat kholo. Hamara team 24 hours mein respond karega aur aapka account ko immediately check karega. Agar koi breach hua ho, hum aapko inform karengy aur password reset ka option dungy.
90 din baad. Jab aap 'Close Account' daba do, to aapka account inactive ho jayega aur 90 din mein sab transaction history, deposits, withdrawals — sab delete ho jayega hamara system se.
Nahi. Hamara policy yeh hai ke JazzCash, Easypaisa, SadaPay aur Raast — ye sab Pakistan-based methods hain. Agar aap Pakistan se bahar ho to account access limited hoga, aur aapka data sirf Pakistan ke servers par rakhta hai.